Frequently Asked Questions

• Where can I report a bug or feature request?
• Does Memo have access to my private keys?
• What are the implications of posting to a public blockchain?
• What is reputation?
• How are the Ranked, Personalized, and Top views determined?
• Is there a Memo mobile app?
• Is there an open source client for Memo?
• Why is my balance higher than the amount I can send?
• If I have tokens but no spendable satoshis, how can I sell or send them?
• Why am I missing all or some of my tokens?
• How can I get free bitcoin?
• Why can't I send bitcoin?
• How do I export my private keys?
• How can I import my private key into another application?
• How can I recover my account if I forgot my username or password?
• Why is bitcoin I sent to memo not deposited?
• Why is bitcoin I sent from memo not received by my other wallet?
• How can I burn my tokens?
• Can you add icons to tokens?
• What if I sent coins to a BTC or other chain address?
• How can I access BTC sent to my memo address?
• Why am I getting a 417 broadcast error?