Hello,
We at Menufy are always striving to provide the most convenient online ordering experience possible. We will share your feedback with the restaurant so that we may improve in the future.
WTF does this mean? Menufy is not a restaurant, they are an ordering system. They don't even know what they are doing.
It sounds like they misunderstood your comment as a request to the restaurant instead of the Menufy service itself. I'd try looking for a customer service number