I think it's because new users don't get enough attention. They post a few times. There is no little or no reaction from the users and they leave again. This happens all the time. I
That's because crypto people don't care about anything else than topics of their choosing. That's why I'm saying communities should be separated.
Community involvement is the key. In busy.org we had hundreds of non technical users filling up issues in our github or communicate with devs in discord. It's not the case here
But also there's a problem of normal people being poor in BCH and not founded to give away tips to each others. Tokens can fix it but giving potential valuation to a system